Basic information from Privacy Policy – e-Commerce

a) Data Controller TENDAM RETAIL S.A., (“TENDAM”) NIF: A08099459, Registered Office: Avenida del Llano Castellano, 51, Madrid, Spain. Phone number: 91 387 34 01. DPO:

b) Purpose and legal ground:

  • 1. Manage your registration, contracted services and delivery of the order - Execution of the contractual relationship.
  • 2. Send you commercial information of products and services of TENDAM brands (Cortefiel, Pedro del Hierro, Springfield, Women'secret and Fifty...) - Consent. We will be able to send you communications through different contact methods (electronic and non-electronic).
  • 3. Send you commercial information of products and services of the companies of the TENDAM Group and of third-party collaborators of the sectors: financial, insurance services, cosmetics, perfumery, consumer goods, travel, leisure, culture and automotive - Consent.
  • 4. Communicate your data to TENDAM RETAIL SERVICES, S.A. to send you commercial insurance information - Consent.
  • 5. Social listening on social networks and audience analysis - Consent.
  • 6. Comply with legal obligations.
Commercial communications may be generic or segmented based on the study of different aspects such as, for example, purchase preferences, gender or age range. At any time, you can freely revoke your consent or oppose to sending commercial communications through the email, in the section MY ACCOUNT, by letter addressed to TENDAM RETAIL SA, A / DPO, Avda. del Llano Castellano 51, 28034 Madrid, Spain. or through “CANCELLATION” link or similar that will accompany each commercial communication.

c) Data processed: Data provided through the registration form, data derived from the development of our relationship (for example, historical purchases and returns, or partially encrypted payment data) and inferred data.

d) Recipients: TENDAM RETAIL SERVICES, S.A. for sending advertising of insurance products - if you have given your consent - and as a data processor together with other suppliers who will act under the instructions of TENDAM.

e) International Data Transfers: For the management of customer services such as CRM, data analytics and digital marketing TENDAM uses the services of different companies that can process data outside the European Union. TENDAM will ensure that appropriate measures are taken to ensure that the provider applies a level of security equivalent to that required by European data standards.

f) Conservation period: Your data will be processed while you do not request your withdrawal. At that time, your data will be deleted in accordance with the provisions of the data protection regulations, which implies its blocking until the prescription of derivative actions (generally 5 years).

g) Rights: Access, rectification, opposition, erasure, portability, revocation of consent previously provided, restriction of processing by e-mail, in the section MY ACCOUNT or by letter addressed to TENDAM RETAIL S.A., A / A DPO, Avda. Del Llano Castellano 51, 28034 Madrid, Spain.

h) More information: You can consult additional and detailed information about our Data Protection Policy here.