Credit note card TERMS AND CONDITIONS

SPRINGFIELD CREDIT NOTE CARD

How it works::
The amount corresponding to the payment will be applied to your Springcash credit note card. The customer cannot request a refund of the amount. The balance of the account cannot be redeemed for cash.
This card can only be used at Springfield stores in Luxembourg and at the Myspringfield.com online shop in Luxembourg. It cannot be used to purchase a gift card. You can use more than one Springcash card in the same purchase in a physical store, but not online. It cannot be used in conjunction with a gift card. The Springcash Card can be used for items on sale, promotions and special offers and it can be combined with Springfield Money. In the event of returning the purchase made with the Springcash Card, please present a receipt. You will not receive a cash refund, but will be able to exchange the item for one of the same or a higher value (in which case you would pay the difference), or you may be issued a new Springcash card for the corresponding amount.

Validity:
The Springcash card does not expire.

Responsibility:
The company is not responsible for customers not being able to use the card in the event of damage, loss or theft.
The card is the property of Tendam Retail, S.A. (A-08099459 Av. Llano Castellano, 51, 28034 Madrid).
These General Terms and Conditions are governed by Spanish law.

Advantages:
For returns made on the Springfield Springcash credit note card, customers will receive a gift voucher for 20% of the amount of the returned purchases paid in cash or by debit or credit card. This is not valid on purchases made with gift cards. To avail of this 20%, you will need to present the gift voucher obtained, once the amount of the refund has been charged to the credit note card. The gift voucher can be redeemed 24 hours after being issued.

Terms and conditions of the gift voucher:

  • 1. Can be redeemed in Women'secret stores in Luxembourg and on the womensecret.com online store in Luxembourg.
  • 2. It must be used on a purchase of greater value than the voucher, within 2 months as counted from at least 24 hours after the Springcash credit note card being issued.
  • 3. Only one voucher per purchase can be used, and they cannot be combined.
  • 4. Not exchangeable for cash and cannot be used to purchase gift cards.
  • 5. Invalid if broken or damaged upon presentation.
  • 6. If a purchase made with the gift voucher is returned, the value thereof is lost.


Data protection:
The data controller of your personal data is TENDAM RETAIL S.A. Your email address will be processed as personal data for the purpose of executing the contract with you in order to send you the virtual credit note card on request and will be kept until the end of the legally stipulated period of time. Your personal information will not be transferred or disclosed to third parties. You can exercise your data protection rights of access, erasure, rectification, opposition, limitation of processing and portability by sending an email to the email address dpo@tendam.com. If your request to exercise these rights has not been met, you can contact the Spanish Data Protection Agency at Calle Jorge Juan 6, 28001, Madrid https://www.aepd.es/es.