Gift Card Terms and Conditions
You can use the gift card to make purchases in either our physical stores or online. Purchasing and/or using the gift card implies your full acceptance of the following general terms and conditions.
You can request a gift card from any staff member in our physical stores, or you can purchase one via the myspringfield.com online store as from 5 May 2021. If you request it via our website, you will receive the gift card (a PIN code) via email to the address provided.
If you request one in one of our physical stores, you will receive a card with a PIN you can use online, as well as a barcode which you can present to pay for your items at the cash desk.
You can use cheques or points obtained through the Club, as well as discounts and/or promotional codes to purchase a gift card.
If you are a Club member, you will get points for your gift card purchase.
However, the person who receives the gift card will not get any Club points when they use the gift card.
How the card works.
The gift card will be issued for a minimum amount of €25 and a maximum of €250. The value of the card cannot be reduced or increased, nor can it be refunded or redeemed for cash.
The card can only be used in Myspringfield stores located in the country in which the card has been issued, or at the myspringfield.com online store. It can be used for items on sale, promotions and special offers. However, it cannot be used to accumulate or spend Springfield Money.
If using the gift card online, redeem it by entering the PIN when completing your purchase. You cannot, however, use multiple gift cards together for the same purchase.
You do not have to spend the whole value of the card in one purchase. The remaining balance will be saved on the gift card, and if the gift card value is lower than the total purchase amount, you can use any other available payment method to make up the total.
In the event of returning an item purchased with the gift card in our physical stores, you will need to present your receipt (including on the app or email).
You will not receive a cash refund, but will be able to exchange the item for one of the same or a higher value (in which case you would pay the difference), or you can get a new code via email to the value of the returned item. If the return is processed in a physical store, the customer will receive a card for the return.
Items purchased at the myspringfield.com online store with a gift card are subject to the online store's general exchange, refund and cancellation policy, which you can see here. In the event of return or cancellation, a new code will be generated and sent by email for the sum of the return, less shipping costs.
The gift card does not have an expiry date.
The company is not responsible for customers not being able to use the card in the event of damage, loss or theft.